29 Hart Road
NORTON
GL2 4DJ
Phone: 077 7459 5912
E-mail: info@machinery-makers.com
The Privacy Notice will expire on 28 October 2020.
When you work with Machinery-Makers, you entrust us with certain pieces of information. We are dedicated to maintaining that confidence. That begins with educating you about our privacy procedures.
This privacy statement describes the types of information we gather when you use Machinery-websites Makers’s and services, as well as the objectives for which we collect the information. Additionally, it contains information regarding the manner in which we keep, utilise, transmit, and destroy such information.
This website and its proprietors take a proactive approach to user privacy, taking the necessary precautions to safeguard users’ privacy during their visit. This website complies with all applicable UK national laws and user privacy obligations.
This website makes use of cookies to enhance the user experience while on the site. Where relevant, this website employs a cookie control mechanism that enables users to accept or deny the usage of cookies on their computer / device on their initial visit. This conforms with new law that requires websites to get express agreement from users prior to leaving or accessing files such as cookies on the user’s computer / device.
Cookies are little files that are downloaded to the user’s computer’s hard drive and used to monitor, record, and store information about the user’s activities and usage of the website. This enables the website to give visitors with a personalised experience within the website via its server.
Users are informed that if they desire to prevent this website from using and saving cookies on their computer’s hard drive, they should use their web browser’s security settings to disable all cookies from this website and its external serving suppliers.
This website employs tracking software to monitor its users in order to have a better understanding of how they interact with it. Google Analytics provides this software, which tracks visitor behaviour through the use of cookies. The programme will save a cookie to your computer’s hard disc in order to track and monitor your engagement with and use of the website, but will not store, save, or collect any personally identifiable information. For further information, please see Google’s privacy statement at http://www.google.co.uk/privacy.html.
External vendors may also store cookies on your computer’s hard disc when this website employs referral programmes, sponsored links, or advertisements. These cookies are used to track conversions and referrals and normally expire after 30 days, however some may remain active for a longer period. There is no storage, saving, or collection of personal information.
At the moment, we gather and analyse the following data:
Clients
Therapists
Employees
Candidates seeking employment
We are aware that due to the nature of our company, certain sensitive information may be voluntarily provided to us by potential or existing clients. Consider the case of a prospective customer who communicates their issues through email. Please be assured that this information is not collected or retained and will only be processed (for example, by sending it to a therapist) upon the prospective client’s instruction and express agreement.
The majority of the personal information we handle comes directly from you and is used for the following purposes:
• As a prospective client, submitting your name and contact information in order to be matched with a therapist who will get the same information. Additionally, your contact information may be used for billing and reporting purposes. This is gathered. By email, letter, telephone conversation, in-person meeting, or by completing an online form.
• As a therapist, supplying contact information, bank account information, professional credentials, accreditation information, and insurance information for payment, security, qualification, and background checks. This information is gathered by email, letter, phone calls, meetings, and submission of an online form.
• As an employee, supplying contact information, bank account information, tax information, and pay information in accordance with HRMC standards for employers and workers. This is gathered. By email, letter, telephone conversation, in-person meeting, or by completing an online form.
• As a prospective employee, giving contact information, credentials, and work history for the purpose of interviewing and conducting background checks. This information is gathered by email, letter, phone calls, meetings, and submission of an online form.
Additionally, we obtain personal information indirectly, through the sources listed below in the following scenarios:
• We may get confidential facts about your mental or physical health or relationship situation, which are often given by you. This kind of data (often referred to as “Sensitive data”) is typically supplied by you, the potential customer, and is not stored or processed unless you specifically request it. This may occur if you (as a potential client) request that we disclose this information to your Therapist.
Client information may be shared with the Therapist of the client’s choosing. Personal information is never shared with a third party for any purpose.
We depend on the following legal basis for processing this information in accordance with the General Data Protection Regulation (GDPR):
(a) Permission: You may withdraw your consent at any time. You may reach us at info@machinery-makers.com.
(b) We are contractually obligated to collect, store, and process data about Therapists (name, contact information, bank account information, accreditation and qualification information) in order to enter into a subcontracting agreement with them.
(c) As required by HMRC, we are legally compelled to collect and handle data from employees (including contact information, bank account information, tax information, and pay information).
(d) We have a legitimate interest in collecting and processing data from prospective clients, including their name and contact information, in order to facilitate the client’s matching with a possible therapist and the construction of an online profile to facilitate this process.
We have a legitimate interest in collecting and processing data from Therapists in order to connect them with a prospective client, which includes the construction of an online profile.
(e) We have obtained consent to collect and handle data from prospective employees interested in working for us for the purpose of interviewing. At any moment, a candidate may revoke consent, request, change, or delete their data by emailing info@machinery-makers.com.
Your information is safely saved in our cloud database, encrypted website, and encrypted server at Setmore.
We retain Client information (as mentioned above) for a period of two years following the conclusion of services. We shall then delete your information manually from our database.
We retain the Therapist’s information (as indicated above) for a period of two years following the cessation of treatment. We shall then delete your information manually from our database.
We retain employee information (as defined above) for a period of two years following termination of employment. We shall then delete your information manually from our database.
We retain Candidate information (as defined above) for a period of two years following termination of employment. We shall then delete your information manually from our database.
We will not share, sell, or lease your personal information to other parties unless you give us specific consent or we are forced to do so by law.
At the moment, we accept payments using Setmore Appointments and PayPal. We are certain that both of these firms (whose privacy policies are shown below) share our principles regarding data protection and maintain a high degree of security to ensure the safety and security of your information.
Setmore’s Privacy Statement
Paypal’s Privacy Statement
While Machinery-Makers does keep track of appointments and payments made, which are protected by encryption and two-factor authentication, we do not collect any financial special category information, such as bank or credit card information.
You have the following rights under data protection law:
Your right of access – You have the right to request copies of the personal information we hold on you.
Your right to correction – You have the right to request that we correct erroneous personal information. Additionally, you have the right to request that we correct any information that you believe is inaccurate.
Your right to be forgotten – In some instances, you have the right to request that we delete your personal information.
Your right to data limitation – In some instances, you have the right to request that we restrict the processing of your personal data.
Your right to object to processing – In some instances, you have the right to object to the processing of your personal information.
Your right to data portability – In some instances, you have the right to request that we transmit the personal information you provided to another organisation or to you directly.
There are no fees associated with exercising your rights. If you submit a request, we will react within one month.
If you have a request, please email us at info@machinery-makers.com.
You may contact us at info@machinery-makers.com if you have any issues regarding our use of your personal information.
You may also lodge a complaint with the ICO if you are dissatisfied with the way we have handled your data.
The ICO’s website is located at https://www.ico.org.uk.
This website maintains an email newsletter programme in which subscribers are informed about the items and services offered by this website. Subscribers can do so using an automated online method. Certain subscriptions may be manually processed with the user’s prior written consent.
Subscriptions are accepted in accordance with the UK’s anti-spam legislation, which is specified in the Privacy and Electronic Communications Regulations 2003 and further clarified in the General Data Protection Regulations (GDPR). All subscription-related personal information is stored securely and in line with the Data Protection Act 2018. No personal information is shared with third parties or organisations / individuals outside of the corporation that maintains this website. You may, pursuant to the Data Protection Act 2018, obtain a copy of the personal information that this website’s email newsletter service maintains on you. Please contact us at info@machinery-makers.com if you would like a copy of the information we hold about you.
Consent will be required for email marketing campaigns published by this website or its owners that incorporate opt-in tracking tools inside the email itself. Subscriber behaviour is logged and saved in a database for analysis and assessment purposes in the future. These activities may include the opening of emails, forwarding of emails, clicking on links contained within the email content, as well as the hours, dates, and frequency of activity [this is by no means an exhaustive list]. This data is used to improve future email campaigns and to provide users with more relevant material depending on their behaviour.
To comply with UK spam laws and the Privacy and Electronic Communications Regulations 2003, subscribers can unsubscribe at any moment using an automated mechanism. This approach is described in further detail at the bottom of each email campaign. If an automatic unsubscribe method is not available, thorough instructions on how to unsubscribe will be provided.
This website may contain advertisements and sponsored links. These are often offered by our advertising partners, who may have their own extensive privacy rules pertaining to the advertisements they display.
By clicking on any of these advertisements, you will be sent to the advertiser’s website via a referral programme that may utilise cookies and monitor the number of referrals sent from this website with authorization. This may include the usage of cookies, which are stored on the hard disc of your computer.
Communication, participation, and activities conducted via external social media platforms in which this website and its owners participate are subject to the terms and conditions of each social media platform, as well as their individual privacy policies.
Users are urged to use caution when using social media platforms and to interact / engage with them with proper care and caution about their own privacy and personal information. Neither this website nor its proprietors will ever request personal or sensitive information via social media platforms, and instead urge visitors who desire to discuss sensitive information to contact them via primary communication methods such as telephone or email.
This website may contain social sharing icons that enable users to share online content straight from web pages to the applicable social media platform. Before utilising such social sharing buttons, users should exercise caution and keep in mind that the social media platform may monitor and store your request to share a web page via your social media platform account.
This website and its proprietors may distribute web links to related web sites via their social media platform profiles. Certain social networking networks automatically shorten long URLs [web addresses] (for example, http://bit.ly/1qdOMST).
Users are cautioned to use caution and sound judgment before clicking on any shortened URLs released by this website or its proprietors on social media sites. Despite our best attempts to post only authentic URLs, many social media sites are prone to spam and hacking, and so this website and its proprietors cannot be held accountable for any damages or consequences incurred as a result of accessing any shortened links.
